Accessible Matchdays at St Mary’s

Start with your seating and arrival arrangements, then plan the journey around them. This independent guide brings together the main questions to settle before booking. The club confirms availability and arrangements for your particular fixture.

Wheelchair spaces and personal assistant tickets

Tell the ticket office whether you need to remain in a wheelchair, transfer to a seat, avoid steps or sit with a personal assistant. Ask which entrance serves your space and whether your group can sit together. If you need a personal assistant ticket, confirm eligibility and any supporting information before purchasing.

Away supporters should start with their own club’s ticket office. Do not assume a general-admission ticket provides access to a wheelchair viewing space. Use Southampton’s official accessibility information alongside our ticket guide.

Disabled parking and drop-off at St Mary’s

Ask the club about accessible parking for your fixture before setting off. Confirm the booking process, arrival time, vehicle entrance and the route from the bay to your stand. A Blue Badge does not by itself confirm that a stadium space has been reserved.

• For a wheelchair-accessible vehicle, explain whether you use a rear or side ramp and need clearance beside or behind the vehicle.
• Ask where an accessible taxi can drop off and collect, including after the final whistle.
• Confirm road closures and any restrictions on leaving the car park after the match.

For alternative travel, see our St Mary’s parking and travel guide. A short walking distance is not proof that a route is suitable for a wheelchair.

Accessible toilets, Changing Places and sensory support

The club’s account of its work with the Saints Disabled Supporters’ Association describes RADAR locks on toilets, a Changing Places room and a Sensory Room. It also describes improvements to parking and counters. See the club’s accessibility and SDSA feature.

Before travelling, confirm which facilities you can reach from your seat, how to gain access and whether a booking is required. For Changing Places, ask about the equipment available and what you need to bring. An accessible toilet and a Changing Places facility meet different needs.

Planning a first visit

• Keep the parking confirmation, ticket details and agreed entrance together.
• Ask about the step-free route from arrival to seating and toilets.
• Discuss assistance dogs, medical equipment or sensory needs with the club before the match.
• Allow time to find your entrance and speak to stewards without rushing.

The club’s accessibility team is the starting point for match-specific arrangements. The SDSA can also offer a supporter perspective; the club feature above explains its role and links to the association.

For stand names and the away section, continue to the St Mary’s seating and away-end guide. This page is a planning guide, not a measured step-free access survey.